[Resolved] Airtel — Airtel hd recorder box | |||||
The HD Recorder box simply hangs; the only way to get it back up is unplugging it from socket multiple times - but soon it hangs again. Since installing the service, I have raised at least 25 requests - every time it is fixed it hangs once again. The box has been changed twice, but result is the same. I have a HD+ connection also in the same premises; did not have any problem at all on that. The HD Recorder box itself is faulty; Airtel should call it back. I have requested Airtel to downgrade me to HD+, but they are not ready to do so. Registered Phone No: [protected] Was this information helpful? | |||||
Aug 9, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||||
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This is with reference to your post dated 19 November 2015.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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