[Resolved] Airtel — Airtel Home Wifi

Writerkaran

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 401203
Website:	www.airtel.in

I got this Airtle Home Wifi connection with device by paying Advance rental of 3 months, under which Home Device is Free and 30GB data every month for 3 months.

I used it only for 24 Hours for working on my Online Software and
I got a message warning about My 50 percent data is used. When I work from office I never found consuming 15 GB data within 24 hours.

This is absolutly looting of people by trapping them in technical aspects.

The gallery owner is not helping, neither connecting my phone.
No after sale service.

I wanted to discoonect for whatever Best refundable amount but Airtel Gallery Staff denied and asked to use for 3 month.

Its hard to digest of consuming 15GB data just in 24 hours, just working on online software.

My Airtel No. is [protected].

Highly disasppointed with such Fraud Service.

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May 16, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 6 February 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Feb 08, 2017

Updated by Writerkaran Are you kidding with me?
Your staff called me and had no proper satisfactory answer then just repeating You have used it, you have used it.
Highly unprofessional.

I want to terminate this connection at earliest.
Let me know the process. I am not at all interested in Airtel's any product.
Can you do that much or will I have to suffer for buying Airtel Product.