[Resolved]  Airtel — airtel ignoring my complaints

On 16th september 2017, i recharged on wrong number with rs. 498 and raised a complaint for reversal of the recharge to the correct number. Trans id:[protected]

My complaints are ignored and money is not refunded. I gave complaints on the website, but the status automatically goes as closed.
Complaint id 1: pr[protected]
Complaint id 2: pr[protected]No customer care member has even bothered to call me)

Please assist.