Airtel — Airtel Impatient Customer Care Executive

Address:

Hyderabad, Andhra Pradesh

Dear Sir, On 9/03/2014 I called AIRTEL customer care executive to enquire about Dynamic IP Internet Broad band connection as I am an existing customer. As I cannot jump directly to DYnamic IP broad band so thought to enquire few things. The PLAN and TARRIF.The Customer care by name Mumtaz spoke and made me to wait by saying the system is slow. And later asked for my account no. as i did not kept i told to give me 2 minutes time and gave. Initially she told me that 16mbs speed is there then i asked for 4 mbs and its rate and later asked for 2 mbs and its rate. As a customer i would like to go for lowest rates as my income depends on internet. Although she gave me full reqired information, as I was about to dsiconnect she was commenting to her collegues saying "ABBA KYA DIMAK KHAYA RE..." If the customer care does not have patients to answer then what is use. It is absolute hurting the customers mind next time we have to think 100 times to call a customer care service for any querry .Balaji[protected]