Airtel — Airtel Increases Credit Limit without customer permission ,Because of thhis I got bill of Rs4300

Address:Bangalore, Karnataka

The credit limit will get increased automatically without customer permission in Aitel. I have requested many times Airtel customer care to reduce the credit limit .But intentionally they did not do it. Since my credit limit was more than 4000, I got a bill of 4300 for the month of July 2015. This is purely mistake of Airtel. They are asking me to pay Rs4300 for their mistakes. I need help from GOVT of India to take necessary action on Airtel. They are looting customers. Thanks, Raveendra [protected]
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Dear Raveendra,

This is with reference to your post dated 9th July 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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