[Resolved] Airtel — Airtel international roaming fraudulent overcharge on bill | |||
I called customer care and had activated international roaming in april 2017. I used wifi most of the time. I used to get messages that "free incoming calls, 500 mb data activated for no additional cost." I have checked with airtel again when i went to us. I was told that my international roaming was activated and i should not be worried about anything. In may i paid ~ rs. 9500.in june my bill has jumped to 13 lakes rupees. This is serious matter. I do not even have savings of this sort! I do not accept that this is authentic. I would like a detailed investigation in this matter. Was this information helpful? | |||
Jul 11, 2017 Complaint marked as Resolved Airtel reviewed and waived off the overcharge Airtel customer support has been notified about the posted complaint. Verified Support Jul 16, 2017 Airtel Customer Care's response Dear Jaya R, This is with reference to your post, dated 10 July 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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