Airtel — airtel international roaming outgoing calls barred

Airtel — airtel international roaming outgoing calls barred

S Srinivas Setty

I am in Germany. Today from afternoon I can receive all incoming calls but i am not able to make any outgoing calls. I have activated an international roaming pack of Rs 3997 Valid for 28 days on 25th May. The pack includes a talk time of 500 free minutes but I am unable to get any. Whenever I dial a number first a notification pops "airtel:outgoing calls barred" and then they tell me to contact customer care. Was this information helpful? No (0) Yes (1)
Airtel customer support has been notified about the posted complaint. Jun 10, 2019 Updated by Srinivas Setty Still no response from Airtel. It seems this is a kind of cheating to customers. Please solve this as soon as possible. We are staying away and cannot contact customer care. Jun 15, 2019 Updated by Srinivas Setty I am still waiting for resolution. I received a call from Airtel exective on 13th Jun asking me to change some settings then my call was disconnected. They said I will get a call again to verify the status but no one called me. Jun 19, 2019 Updated by Srinivas Setty Still waiting for the resolution. My trip is almost over and I have lost so many business calls because of this issue. Its been 10 days this complaint was raised and no resolution yet. From now on I should warn everyone about Airtel policy.
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