[Resolved] Airtel — Airtel is causing mental trauma to me | |||||
Hi, I applied for a local shift and to activate the airtel broadband connection, for the past 5 days, I have called their customer care, raised service requests, posted complaints and also submitted my concerns in their customer care. Till now, I have not got a resolution. The only mistake that I did for going through this MENTAL TRAUMA is to take their broadband and landline connection 6 yrs back and been there loyal customer so far. Now the same guys are giving me and my family MENTAL TRAUMA by not servicing a simple local shift. SOMEONE IN AIRTEL, please think from your customer's angle as well. If you have grown so big that you cannot manage your growing customer base, please ignore this message. At least those who are taking new connection will benefit from this message. thanks BG Was this information helpful? | |||||
Aug 13, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 11, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 10 May 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 12, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 10 May 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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How can you expect me to post my contact info on a common forum. I have given you the SR# .
This shows that you do not want to help your customer.