[Resolved] Airtel — Airtel is down from 4 weeks and least bothered to resolve | |||
68206448 is my service no and it is been raised on 9th May and I did not get any resolution or response properly from airtel. Every time some or the other excuses. They closed the earlier service number by telling some non sense stories and also when I request them to reopen they had declined to reopen and registered a new complaint. I also have another problem on the upgrade which was another type of short film. This is the worst service they are providing to people making them fools. I need a clean resolution and my next steps would be moving legally if this is not resolved at the earliest. Please advise Thanks Natraj [protected] Was this information helpful? | |||
Aug 10, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 31, 2016 Airtel Customer Care's response Dear Natraj, This is with reference to your post dated 31 May 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
 2 Comments | |||
Comments
Aitel said it would be rectified today 1 Jun 2016 at ant cost and waiting for their update. Unfortunately I have not got any information till now on the progress and no clue what is happening on the issue resolution.
Thanks
Natraj
[protected]
Thanks
Natraj
[protected]
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As said by customer [protected]@ 915am on 31 may 2026 was waiting for the call and unfortunately they did not call me even after 3 hrs of time. I called them back 6pm which is almost after 9hrs and the lady told me that she is marking it has high priority, then immediately I got a call from airtel titanium support team and gave me an update that their backend team is waiting for some approvals which they got it now and would be rectified in a day I.e. by 1 Jun 2016 at/around 8pm.
I will wait for response till the committed time and also request airtel about the clear explanation on the issues in detail along with the reason for delay in taking month to resolve the issue.
Thanks
Natraj
[protected]