[Resolved] Airtel — Airtel is looting their customers | |||||
My mother always uses to recharge for the next month's data pack before the previous months data pack would get over so that the left over data can be carry forwarded. She did the same thing yesterday but airtel didn't do so and she lost 1.5 GB data worth Rs.300 and after calling customer care they said they cannot do anything about it. No wonder Airtel is falling down. So not customer friendly. Was this information helpful? | |||||
Jun 4, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 30, 2017 Airtel Customer Care's response Dear Saba, This is with reference to your post, dated 29 April 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 04, 2017 Airtel Customer Care's response Dear Saba, This is with reference to your post dated 29 April 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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