| Address: | telangana | | Website: | www.airtel.in |
Airtel company and its advertisers are marketing that it is best network with no complaints, but I dont agree with it. Airtel is not providing good network services even though they take huge money from customers. When ever i travel to international countries, I take airtel international packs which do not provide services even after many complaints. Even customer care representatives donot take complaints serious and disconnect the calls ruthlessly. I took 4999 pack with 10 days validity, after two or three days internet was not working when I called customer care multiple times they told issue will be resolved in 10 working days, then what is the use of buying the pack for 10 days.. And customer representative tells that they will not refund the amount even though airtel do not provide the services. The way customer representative speaks is like very annoying. I have recorded the customer representative calls and airtel has records of all my complaints in past one and half year, they took months to resolve and the money was not at all resolved. I want to make serious complaints on these issues.
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