[Resolved]  Airtel — airtel landline/broadband no.[protected] disconnection request

Address:Chennai, Tamil Nadu, 600100

Tel:[protected]

On 18 december 2018, i had given a request for immediate disconnection of our broadband and telephone line with airtel.

I explained that the reason for disconnection was purely personal and inability to continue to pay such a high monthly charges being a retired and senior citizen.

After that i received several calls from airtel with various offers which i declined and reiterated my request for disconnection. Airtel continued with regular calls to the point of harassing me.

Today i visited airtel in medavakkam, chennai and was connected to airtel customer service who informed me that airtel had not disconnected. However, airtel took the request for cancellation under their reference no.[protected] saying the number would be disconnected within 05 days.

I am very disappointed with the services of airtel.

Krishnan ramesh
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Aug 30, 2019
Complaint marked as Resolved 
Airtel continued to delay the process asking us to shift to another plan. Airtel landline was disconnected finally.
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Comments

On 6 Jan I wrongly recharged amount of RS 169 instead of RS 199.kindly please can u cancel my RS 169 balance and credit RS 169 to my account
Details of transaction:from no. [protected] to [protected]
From account no.:[protected]
RS 169
Trans I'd:[protected]

Kindly send RS 169 to my account no...thanking u

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