[Resolved] Airtel — Airtel loots customers money

jagadeshkb

from Chennai, Tamil Nadu

Address:	641006
Website:	www.airtel.in

I was not using my Airtel sim for more than 2 months. I found my sim is active, then checked for the offers I had and I made a data recharge in airtel's website on 27 Mar 2017. I was using the mobile data pack the whole day. The next day my sim was cancelled stating it was inactive for about 90 days. Also I was informed that the recharge benefits will not be give even if i reactivate. If that is the case(cancelling the SIM due to inactivity), why Airtel allow customers to recharge and loot customers money and the very next day they cancel the SIM. I also lodged a complaint in airtel website and till now the case is Open. This kind of cheap fraudulent behaviour is not at all acceptable.

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May 14, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 31, 2017

Airtel Customer Care's response Dear jagadeshkb,

This is with reference to your post dated 28 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

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