[Resolved]  Airtel — airtel making consumer fool on yearly sd & hd plans

Address:	Kanpur, Uttar Pradesh, 208001
Website:	www.airtel.in

Hi,

First my issue is that i called more than 10 times to airtel to resolve my issue and every time they said senior manager is busy and he cannot take your call. This happens to me more than 5 times. Finally, i got in touch with him after trying for more than 20 days and he promised that my issue will be resolved in 3 days and they will call and confirm. Nothing happened even after 10 days.

Secondly they said they will call back but never got any call from them. This also happens more than 6 times. Once, i ask call center guy that i am waiting until you don't connect me to senior officer. He put my phone on hold for more than 20 mins and no one came back to talk.

I totally got irritated as i called them more than 10 times for this issue but there is no response from them.

My issue is that firstly i paid 5000 for my yearly pack but then later i paid another 500 for activating my hd. On phone they confirm it will be done but the same was not activated even after 6 months and i ended up paying additional 1500 for hd pack. I realized this when my balance went zero.

I fed up calling them and explaining this issue but they are ignoring it and doing nothing.

So, in the end i have decided to go legal and put case on airtel. This is not for money but this is for my right and respect which i lost during this transaction with airtel.