Airtel — airtel / masti pack deducting money without asking from prepaid card

Address:Hyderabad, Andhra Pradesh, 500025
Website:aitel.co.in

I received a message that i have been charged rs 20 for masti pack which i haven't opted. I don't know how i got it and i am unable to deactivate the same. I saw many complaints regarding this. And this is not the way company can charge their users without their consent. Kindly deactivate it and return the mentioned amount. My mobile number is [[protected]].
Thanks
Johnson
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