[Resolved]  Airtel — Airtel misusing customer's documents

Address:

Mumbai City, Maharashtra

I was called to Customer Care executive on 6th June 2015 to rectify my plan, which you were done big mistake with me, which still not shorted out. Your customer care executive told me, that we are arranging back end call to change your plan. They have given my number to their agent Ms. Aarti [protected], She was called up me and collected my documents / Photo on 9/09/2015, which was not required as per Airtel’s rule and she told me that the paper is not required to change plan on 10/06/15. I requested them to return my documents as soon as possible. Since 10/06/2015 I am calling daily to them to return my documents, but they are ignoring my calls and giving so many excuse. Finally they told, unable to give now. I was also informed customer care executive / Airtel sales team, but they are unable to listen to me. Useless customer care system & Airtel is promoting this type of fraud people to sale their product. Please feel free to call me on [protected] related to this issue. It proves that they are using customer’s documents for illegal use.