[Resolved] Airtel — Airtel mobile app a new way to cheat people | |||
I've recharged for rs 149 by airtel mobile app on 18 april 2016. The amount was deducted from my bank account. Also it has shown a success message. But the offer was not activated or money is not reverted back. I've tired of contacting airtel customer care. They are giving least importance for these kind of issues. I've contacted the customer care, nodal officers, apellate atleast 70 -80 times. No solutions yet. Was this information helpful? | |||
Aug 13, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 24, 2016 Airtel Customer Care's response Dear Mr. Narayanan, This is with reference to your post dated 23 May 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 02, 2016 Airtel Customer Care's response Dear Mr. Narayanan, This is with reference to your post dated 23 May 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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