Airtel — Airtel Mobile Internet Fraud | |
I have recharged, 198 2g internet pack (Orissa) . mo no.-[protected]
As per the internet pack it valid for 30 days, with 2gb of data, add unlimited at 40kbps.
At first i was happy with the plan and its speed, but as soon as my 2gb data ends, the speed becomes 10 kbps.
I have called cos care, but they failed to resolve.
But the intresting part is ::: after few days it stopped working, giving an error message of
'''''''''PACKETDATA AUTHENTICATION FAILED''''''''''''''
I called cos care countless time, following by complains .
But they say it was ur Handset Problem. I told them the sim is'nt working on other handset too, , but they won't agree with it.
THE REAL FRAUD IS, AS SOON AS MY 30 DAYS DATA VALIDITY ENDS THE ERROR MESSAGE GOES AWAY.
AT THE END, I NEVER EXCEPT SUCH A CHEEP TRICK FROM THE MO OPP LIKE AIRTEL, so much for their 198 unlimited plans . Was this information helpful? | |
Airtel customer support has been notified about the posted complaint. | |
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This is with reference to your post dated 04 June 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
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