[Resolved]  Airtel — Airtel mobile network coverage issue in west tambaram, chennai

Address:600048
Website:Airtel.in

There is no mobile network coverage in our area for airtel. Address is, manimangalam road, varadharajapuram, west tambaram, chennai - 600048. There is no proper response from customer care people also. No one is taking actions. Mobile network is working only if we go to the terrace of the apartment. It is not working inside the home. There are around 78 houses in our apartment and almost all are facing the same issue.
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Feb 10, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Dec 29, 2016
sandrameyn's response
1. They have sub-standard ports in and around Ernakulam, Kerala.

2. Internet does not work half the time.

3. We pay for 8mbps speed and get 1mbps speed.

4. Technical team comes back to you after two days, and says its a port issue cannot be rectified.

Airtel broadband should be the last option on your mind.
Verified Support
Jan 03, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 3 January 2016.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jan 06, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 3 January 2017.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at [protected]@in.airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

My airtel money is blocked due for your faulty business process.It is blocked from last 4 days.I keep calling customer care and they unable to resolve till now. I requested to transfer balance after discussion with customer care. They suggest to provide id proof (as in attachment).
Still noT RESOLVED.

1. They have sub-standard ports in and around Ernakulam, Kerala.

2. Internet does not work half the time.

3. We pay for 8mbps speed and get 1mbps speed.

4. Technical team comes back to you after two days, and says its a port issue cannot be rectified.

Airtel broadband should be the last option on your mind.

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