Airtel — airtel mobile services incompetence | |||
Hi Team, I am not sure exactly who is owning the grievances from Airtel. These are my grievances. 1) I was continuously misguided over the Airtel call center that my SIM can be activated in spite of I being available in Netherlands and buying in time of 48 hours and 72 hours constantly both by emails and calls. 2) I was not informed in no point of time that I would not be able to have my SIM activated which is false. I would also like to inform you that there were always false promises made to me that I would be receiving calls from the Airtel customer care to an abroad number which never happened. 3) I spoke with multiple people of which I would like to name a few Vishwa and Sathya Prakash who have premised me of the above and in vain. I wasted a lot of time and some time and efforts also have been wasted because of the mis-communication. Can you please let me know who is accountable for all the miscommunication and wastage in time for me. Also I would also like to mention you the name of MS HindU U who was teaching me of Professionalism which I feel Airtel does not have each of its departments with the issues mentioned below: 1) The same person would not be connected to the call each time I call the number [protected]. The people answering the calls are so incompetent that they are not able to transfer the call to the technical department nor they are able to write emails on behalf of [protected]@airtel.com nor they make proper notes in the call I speaks which makes me waste my time to talk to each of them when ever I call them. 2) Each time I call the above number I was always promised of services which airtel is incompetence to provide the promised services. I have all the email proofs for which I was misguided. I would like to have my number activated against the requested SIM as pert the request raised. My mobile number to be activated is [protected]. Please feel free to contact me on +[protected] Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
Add a Comment | |||
42%
Complaints
54505
Pending
0
Resolved
21959
View all 54505 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Post your Comment