Address: | New Delhi, Delhi | Website: | airtel.in |
My phone numnber - [protected]
Umit kumar
Mobile post paid sim connection
Attached are all the screenshots.
1) sent an email to customer care that once my number exceeds the data bytes internet, pls barred the internet. Still i got more charges for extra internet usage for last month bill of around 800.
2) i was charged wrongly without intimation message for rs 580 for last month
3) this months bill i was charged extra for internet although i sent a sms to 121 for data use and everytime it was showing i have left data pack of previous bill which i can use and i have used under the limit only. Attached all screenshots extra bill of arounf 550
Pls check and let me know when this can be resolvd i have sent dozzens of emails to appalette team without any resoltion from last 1.5 months for this???
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[protected] Forwarded message[protected]
From: Sumit Kumar
Date: Wed, Feb 10, 2016 at 1:52 PM
Subject: Re: [|BAL|Ref25812725|] WRONG CHARGES OF SMART BYTE [protected]
To: appellate.[protected]@in.airtel.com
Please incorporate the plan for barring the internet as soon as it reaches the limit. Thank you for the assistance.