[Resolved] Airtel — Airtel money services is fraud | |||
Airtel money is a method to loot people. I had 1600 in my airtel money wallet, but now airtel has blocked debiting facility of the wallet and hence i cant use the wallet anymore, 1600 is looted by them. Airtel number is [protected] and i wrote to airtel.[protected]@airtel.com on 12th april 2016 but they never replied. I submitted all my verification id cards, bank account details and xerox copies and even photo, but they did not care to unblock the account. I even posted the same issue on the facebook page of airtel but never received any help! First airtel blocks the wallets without any intimation, then they confiscates the amount with no intention to release it. Totally wrong. Previously too i have faced similar issues with airtel money. I think its high time to stop using airtel money totally by one and all, and opt for other e wallets which dont harass customers and users this way and loot them. Was this information helpful? | |||
Aug 13, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 17, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 17 April 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 11, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 17 April 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
Add a Comment | |||
42%
Complaints
54499
Pending
0
Resolved
21958
View all 54499 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Post your Comment