[Resolved] Airtel — Airtel Money Stole My 633 INR and Deactivated My Account! | |||||
I Received 643 INR in my Airtel Money Wallet: [removed] on 3rd December 2016 (Proof is Attached below) I only used Rs10 from it for recharge. (Proof is Attached below) Then i didn't used my airtel money wallet.Now On 16th December 2016 i tried logging in into my airtel money wallet and i got Error "User Not Registered".So i register again my account on airtel money and to my surprise my balance is now showing 0rs I had 633 INR in my Airtel Money Wallet: [removed] but now it's showing 0.0 INR So i contacted Airtel Money Customer Care by calling 400 on 16th December, the guy told me to wait for 48 hours for the issue to be resolved and money to be back but i did not get my money back.So i contacted customer care again on 18th December, and i got again same response to wait for another 48 hours and still after 48 hours my money is not back. Today(20th December 2016) again i called airtel money customer care and again got same response to wait for at least 48 hours. I did not expected that Airtel will steal my money and they do not give satisfactory response. I even emailed airtel money cust. care to [protected]@airtelmoney.com twice but i got no response. I also wrote my complaint on there twitter page here is the link: https://twitter.com/anmol31291588/status/[protected]?lang=en See yourself what copy paste response Airtel always give. I just want my money back that Airtel Money deducted for no reason. Was this information helpful? | |||||
Feb 10, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jan 10, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 20 December 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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