Airtel — airtel network and fraud customer service is pathetic

Address:

mira bhayender

I have been struggling to get help from airtel customer service and airtel presence. Its been over 4 months now that i am reporting network issue with airtel postpaid that i am using. I have reached the airtel customer care and airtel presence several time. I have been made several promises by this team. Karan p from airtel presence specifically is a fraud who promised me a compensation and made me purchase airtel xstream and now he is just running away. I have been requesting a manager call to escalate but no response. They will literally give me missed calls and disconnecting phones if i pick up their calls. They also made a fraud of selling me the xtreme fiber and the airtel presence scammer karan p promised me to compensate for the network issues and fraud of selling me the wrong product. I have several call recordings and airtel presence chat since months now. I even complained about threatening calls from their regional service providers and local vendors, but airtel customer services just don't care and continue to fraud customer. Many other consumers are complaining, who posted to my posts on social media.[protected] is the most recent service ticket open fro network issues. There are several more in the past and even had a network team visit from airtel that acknowledge network issues.