Airtel — airtel network includes prepaid postpaid and wifi internet

Address:

Basavanagar, 560037

Hi,

I am a resident of basavanagar, bangalore and from past 2 years, i am having almost 0% network coverage as soon as i enter my house building. My house is located in a prime area and right outside the gate of the house there is full network. I have raised complaint for the same at the nearest airtel office branch (Vignan nagar) and even on the website.

They mentioned that there was some upgrade process underway and hence the disruption. They also mentioned that i would be getting an upgraded network service soon after the process is complete and they committed 2 months time. When i followed up on this after 2 months, there wasn't a satisfactory response. All they said was that the process is a bit delayed and asked me to wait for couple more days. This repeated whenever i went to them.

It has been 2 years since then and i am living with this poor connection. I switched to third party broadband for my internet services, but currently continuing with airtel for mobile for all of my family members.

Sad part here is there is no service and still i am having to pay for it.

Please look into this matter on high priority.

Thanks,
Resident of basavanagar.