[Resolved]  Airtel — Airtel new postpaid connection

Address:

Bangalore, Karnataka

Around two months back I applied for a new Airtel post-paid connection through the Airtel agent Shekar(Mob No. [protected] ). He collected my photo and address proof but after 2 weeks he told me that there is some problem acquiring a corporate post-paid connection (CUG). He said it is better to get a regular sim with "myplan" and then convert it to CUG after a month. For this purpose he took another copy of photo, address proof, Rs. 400 as advance(which he said would be paid back to me in four months as a reduction in bill) and Rs.50 for the sim card. A week after that someone from Airtel came to my home for address verification. But after that there was no news about the activation of the new connection. I used to telephone this agent almost every day to get the status for which he used to replay that it will get activated the next day! After waiting for 3weeks, I told this guy that I no more need the connection and requested him to return me my address proof letters, Rs. 450 and the photographs. I waited for a whole week and nothing happened the agent stopped attending my phone calls and started to put it in busy mode. When I called him from a different number, he answered the phone and told me that he cannot return the id proofs and the photographs, but he will return the money. I insisted that I needed both the photographs and the ID proofs. He said he will look into it and after that I have not heard back from him. The Sim card no which he had given me is [protected] [protected] H4