Airtel — Airtel not resolving issues on permanent basis

Address:Mumbai City, Maharashtra

Im facing internal 3g coverage issue from last 6-8 month where im not getting 3g coverage internally even my area is also not congested, i have complained many times but the issues has not been resolved on permanent basis last two times i have spoken with airtel appelate and airtel nodal they raised there hands and said we can provide you this much coverage only when i said i will to go to trai they said you can go toTRAI from this it shows they are not bothered to resolve the issue Here point to note is after couple of mails i direclty called to appealate he was rude and to mention here he even said you can do wht you want when i said i will have to port and approach trai this is not expected from appealllate number that to from number one operator What is the use o then level o having this 121 then nodal then appeal when appeal behaves this way what can we expect from 121 and nodal. My complaint number is CMOUD[protected]
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Dear Ash,

This is with reference to your post dated 11 June 2015.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Dear Ash,

This is with reference to your post dated 11 June 2015.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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