Airtel — airtel not responding to network signal issues

Aug 06, 2017

Updated by Machiraju Uday Kumar Airtel is charging huge amount to for postpaid customers in the form of monthly rental, service tax etc., but they are not improving network signals so that customers do not face issues related to making cell phone calls. It is sad to see that I cannot make calls from my home. Also, here are huge call drops and takes longer than expected time to make a call at Gandhi nagar, hyd area. I have escalated the issue to Airtel 100 times every year in the form of emails and customer care calls. However, I don't see any progress made in resolving the issue so far. Also, Airtel is so careless about providing Proper response and resolution to this outstanding issue since long time. Hope consumer forum takes necessary actions of this Airtel to get this resolved soon.
Thank you

Aug 06, 2017

Updated by Machiraju Uday Kumar There won't be any serious response from Airtel customer care and I request you to take immediate action on Airtel so that they realize the value of customer.
It is minimum responsibility of service provider to give basic network signals to its customer when they are charging huge mobile charges for the post paid bills. Airtel must be fined for charging customers without having proper mobile signals.
Thanks

Aug 08, 2017

Updated by Machiraju Uday Kumar Request to provide serious warning to Airtel team.
I don't see any response and plan to resolve the issues