[Resolved] Airtel — Airtel offers are not applicable on my number ([protected])

Venkat Kittu

from Hyderabad, Telangana

Address:	500039
Website:	www.airtel.in

Hi,

Airtel recently given offers like 349 (Per day 1 gb for 28days) and 70gb (Per day 1 gb for 70 days). These offers are not enabled for my mobile number +91 [protected]. As these offers are not applicable on my number i thought of porting my number to other network. But i got call from airtel porting department saying these will be enabled on my number. Also they given one code *122*mobile number # to enable these offers. But that doesn't work for me.

I even called airtel customer care. But they said we can't do anything about it.

All these offers are available for new users. Am using airtel connection from last 10 years and i don't know on what basis airtel is giving offers to customer.

Also i wanted to know why porting department from airtel making false promises.

Please respond.

Thank you
Venkat
+91 [protected]

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May 25, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 24, 2017

Airtel Customer Care's response Dear Venkat,

This is with reference to your post dated 22 April 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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