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Airtel — Airtel offers me free HD channel on new connection but didn't give me

I received a promotional call from airtel for changing DTH they give offer of Free HD channel for 6 months on paying 1799Rs. And I accept their offer but after installing airtel DTH n my home I am not receiving any HD channel. I will only see non HD channels, I also called to customer care but they say to recharge for HD channels so this is fraud with me.

My Airtel DTH I'd - [protected]
My mobile number - [protected]
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