[Resolved]  Airtel — Airtel Online Recharge done on Wrong Number

Address:Bangalore, Karnataka

Hi Sir, I made a recharge using my credit card on wrong Airtel number today. I did recharge on [protected] instead of [protected]. On mailing the customer care of Airtel, they have replied saying they are unable to credit. Kindly help in solving this problem and credit the amount of Rs 200 to [protected] at the earliest. The details are as under: Transaction date: February 24, 2014 Transaction ID: 594385 Amount : INR 200 Thanks in advance
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Feb 3, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2014
Airtel Customer Care's response
Dear Anand,

This is with reference to your post dated 24 Feb. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Complaint comments 

Comments

Dear Anand,

This is with reference to your post dated 24 February 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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