[Resolved] Airtel — Airtel online wrong recharge reversal | |||||
I have entered a wrong mobile number and need to get it to my correct number. I have recharged in the airtel online recharge official websie. Please help me. I have also tried 'wrc (Wrongno) (Transid) (Amt) (Correctno) send to 59109' message. I responded as no keyword found. Correct mobile number-[protected] Wrong mobile number-[protected] Amount -1000 Transaction id[protected] Was this information helpful? | |||||
Jun 11, 2017 Complaint marked as Resolved After repeated follow ups and waiting...At last... the issue is resolved. (though i couldn't get the complete recharge amount back had airtel customer support acted upon the compliant earlier, i may have got the complete recharge). Anyways, at least the issue got resolved. Thanks to airtel. Hope they get more active on this! Airtel customer support has been notified about the posted complaint. Verified Support Jun 12, 2017 Airtel Customer Care's response Dear Dinesh, This is with reference to your post dated 3 June 2017 . We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
 3 Comments | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54506
Pending
0
Resolved
21959
View all 54506 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
I have been following up since Jun3rd, on Airtel presence, waiting for your representatives but either they are not turning up or turning up very late. i have also provided my mobile number for you guys to contact me (on request from the airtel presence team - yesterday with a time slot as to when they can reach me). But till now there is absolutely ZERO response to it!
If this is the kind of service you guys offer and quote it as "Connect with us 24X7" then, i would say this is the best JOKE i ever came across!!!