[Resolved] Airtel — Airtel out missing credits

jaid shaik

Website:

www.airtel.in/forme/home

Hi,
I have airtel-out app. I recharged 10 $ in 12-aug-2016.
10$ means 1000 min.

Today 21-aug-2106 am trying to call... Please purchase credit in order to call...

From 12-aug-2016 till 21st aug as per account history i made calls 370 mins only..

This is huge loss for me... This is not first time whenever i recharge there is no clear amount deduction when the credits will over...

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May 15, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Aug 23, 2016

Updated by jaid shaik More Info...

This is my +[protected] Saudi Arabia calling no. I have installed AirtelTalk App...
I purchased VOIP calling credits on 12-AUG-2016 package is (India calling low cost plans (30 days validity))
----Airtelpack-India 1000 minutes, $10.00 USD-----
I made calls up to 370 min only...

what about remaining minutes??

I hope it clears my concern...

Verified Support

Aug 24, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 21 August 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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Aug 29, 2016

Updated by jaid shaik Till now no solution !!! Waiting for answer !!!