[Resolved] Airtel — Airtel Overbilling | |||
Dear All, My Details are as under. I have already lodged my complaint with your Customer Care many times regarding the Over Billing from August'14. But nothing has happened yet and I am receiving the bills with over billed amount (as per attachment). I have already changed my Data plan since Aug'14 for Rs. 250/- but my previous Data plan for Rs. 750/- is still not been changed and I am getting sum of both plan in my billing amount. How can it possible and why it is happening again and again every month and why you people are not taking interest in my case when already informed your cc representative. Now onward I am not going to pay a single penny until the issue is getting resolve. Airtel number : [protected] Relationship number : [protected] Bill period: 08-Apr-2014 to 07-May-2014 Thanks, Sanjay Kumar Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Kumasanj,
This is with reference to your post dated 28 Oct. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com
Look forward to hearing from you.
Regards
Saurav Ahalawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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This is with reference to your post dated 28 Oct. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com
Look forward to hearing from you.
Regards
Saurav Ahalawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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This is with reference to your post dated 28 Oct. 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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