Airtel — Airtel Pathetic Network issues and Worst Customer Service

Address:

MIRA ROAD

Airtel has completely switched off their customer service. I have reported below issues and not only their customer service but their Airtel Stores have DENIED SUPPORT and closed open cases without resolution

1) No Supervisor or Manager called since last 3 months i am trying to get help
2) RUDE Cusotmer Service both on 121 and Airtel Store, as if their Management has instructed them to insult customers
3) Nodal Authority and Grievances redressal keep their phone off during working hours. If you Manage to reach someone they hung up on you.
4) Airtel Presence is a JOKE. They chat with you but do nothing.
5) Airtel Secure offering is a FAKE claim. They will never let you claim it but they will sell it in their advertisements. Struggling for months and not a single Customer service representative is aware of what that is
6) Every time you call their Customer Service and Supervisor callbacks, they have really really bad phone connections. Broken headphone where the MIC has issues. Impossible to Talk. I HAVE RECORDINGS TO PROVE
7) NETWORK ISSUES ARE PATHETIC AND THEIR ARE CALL DROPS, UNABLE TO HEAR THE OTHER PERSON.
8) THEY CLAIM "WE WONT STOP TILL WE ANSWER ALL YOUR QUESTION" . THEIR ANSWER IS SUPERVISOR WILL CALL. AND TRUST ME NOBODY CALLS. they even drop emails that they tried to reach, but you will not have any miss call. and even if they call see complaint no.6

IN SHORT AIRTEL IS RUNNING OUT OF BUSINESS AND THEY HAVE STOPPED CUSTOMER SERVICE TOTALLY