Airtel — airtel payment bank forcing users to specify aadhar card and biometric verification even after sc verdict.

Address:

Mumbai City, Maharashtra, 400067

Jan 2019.

I have a Airtel Wallet with some balance in it. Few days back Airtel (Mahavir Nagar Branch, Kandivali West, Mumbai) told me that Wallet is discontinued by Airtel and I need to convert it into Airtel Payment Bank account to use it.

When I went for the same, they said I have to give Aadhaar Number and Biometric verification (Thumb ). When I argued why they are asking for Aadhaar Number as Supreme Court has already given verdict that Aadhaar Number is not mandatory for Banks. They said It's RBI rule.

I refused to give my Biometric verification. I also asked other Payment Banks like PayTM and they said to me on twitter that any OVD will do (like: anyone these original document Voter ID, Driving License, Passport, NREGA Card ).

So Airtel definitely lied to me. What should I do now ? Please Advice.

Regards