Airtel — airtel payment bank stop my a/c without any intimation

Website:

airtel.in

Airtel,

Ref mobile no. : [protected]

Writing this mail with very disappointment that i m not able to make my payment through your airtel payment bank app

After talk with your concern customer care they said my account is stop due to we do not have some detail of you

So my question how can you stop any customer a/c even without any intimation or information

You must have inform us without any kind of stop service.

If you do not have fully detail then u can inform us well in advance

And most disgusting thing is even my a/c is stop why you have accept my amount in your wallet why your system is giving error that time

Now after when i m going to revert that amount into my bank then your system says this is not allowed

So this is not acceptable from this type of company

Plz resolve this asap and inform me as i need to make payment urgently

Hope you understand this matter and its important