Airtel — airtel payment bank unable to do any transaction

Address:	421202
Website:	www.airtel.in/bank

I downloaded airtel payment app on 6 february 2018 and added 2000 rs/- in it from my bank. After that whenever i am trying to do any transaction i am getting error "debit for this account is not allowed". Also i am not able to send money to my bank account it always says "sorry imps on this bank is not working" for two of my bank accounts. Also there is no proper customer care it is only an automated reply from computer. After sending a mail to [protected]@airtelbank.com 2 days ago all i am getting is we will get back to you as soon as possible. But nothing resolved as of yet my money is freezed on airtel payment bank app and i am not able to take it out anyway possible. I will wait till 1 month if nothing resolved i will lodge a complain in rbi against these fraudsters under ombudsman scheme.

My number for registering in airtel payment app :-

[protected]