[Resolved] Airtel — Airtel payment credit error | |||||
We are facing "no internet access" issue with all of our airtel_4g data numbers (About 18 connections) from 15th june 2017 morning, till now there's no response from your support center even though we were paid the bill amount for every month on time. We have deposited the cheque number - 136596, cheque processing date - june 13th 2017, cheque amount filled - rs.17, 300/-, amount debited from our account is rs.17, 300/-. Airtel is acknowledging only rs.7300 and not the full amount. All our connections have been disconnected. Have no response to several emails to appellate as well as nodal. We plan a full migration out of airtel for good if no resolution by eod monday 19/06/2017 Was this information helpful? | |||||
Jul 19, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 18, 2017 Airtel Customer Care's response Dear Mr. Mahadevan, This is with reference to your post, dated 18 June 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 27, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 18 July 2017 . We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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