Airtel — airtel payment wallet fraud

Address:New Delhi, Delhi, 110044

I have an app of airtel payment bank in which my rs. 3, 000/- has been hanged due to debit transaction are not allowed since 29 august 2017. I contacted customer care multiple times, but no one picks the call. I have also sent a mail to [protected]@airtelbank.com, but there is no response. Now my money is stucked can't use for any thing. Now i am feeling fully harass due to company did not solve my problem. Please take needful action against the company.
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Complaint comments 

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Sir,
I have lost my mobile handset alongwith sim having no- [protected], yesterday.
So, I request you to block my number and issue a replica of the same.
Thanking you--
Yours..
Bodar uddin laskar.
Assam.
Dear sir/mam,
I have got my new sim day before yesterday. In airtel store they told it will be activated today night by 10 p.m. But passing two days there is no service. I have re-inserted the sim most of the times. Even there is no tower. Please consider this issue.
By
Rajkumar,
Coimbatore,
Tamilnadu.

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