[Resolved] Airtel — Airtel Payments Bank -Fastag purchased not delivered for 2 Cars | |||||
On 26th Dec 2020 I Paid for Fastag for 2 cars as per the confirmation received I supposed to receive Fastag on 2nd Jan 2021 on 4th Jan 2021 I tried to reach Airtel Payments Bank no. 400 (airtel users) for more than 50 times and [protected] ( Non Airtel users) 15 times (most of the time the no. switched off when we dial 400 where we cannot get connected with Airtel Payment Bank Officials and I am been talking to Airtel Customer Care 121 with Senior Floor Supervisors till now and they are failing to provide help to me in this Fastag Issue. I have written Several mails to [protected]@airtelbank.com and Grievance.[protected]@airtelbank.com I have received only auto response mails I have given my alternate mobile no. [protected] to reach me Since I have activated True caller Unknown no. is Blocked. Was this information helpful? | |||||
Jan 19, 2021 Complaint marked as Resolved Good Evening Sir/ Madam
So Far Fastag has not delivered even after 6 days completed no new on Fastag and its details.
Please help us Airtel customer support has been notified about the posted complaint. Jan 22, 2021 Updated by K Manjunath Prasad Dear Sir / Madam Tomorrow I am leaving to Native Early Morning so I request whether Airtel would deliver my Fastag today or they would refund my amount . It is going to be 26 days since I placed the order with Airtel Payments Bank. I am trying to reach 400 I am unable to get connected to Airtel Payments Bank.Kindly solve the Issue today before afternoon.   Jan 22, 2021 Updated by K Manjunath Prasad Dear Sir I got connected with Airtel Payment Bank Officials in regards my Refund towards Fastag, But Airtel Payment Bank Floor Supervisor said I need to wait few more days to get my Fastag, as per Airtel T&C the Fastag should get delivered with 14 days from the order Place but Airtel Payments team claiming it is in transit I doubt it is transit Since I am travelling in Car from Bangalore to Mumbai tomorrow Early Morning I requested Mr. Vipin Floor Supervisor to refund my amount of Rs.800 since I and my family will not be there for 15 days in Bangalore My amount is blocked. I need your assistance in cancellation of Fastag and refund of my amount immediately. | |||||
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Good Evening Team So Far the Compliant which is not resolved by airtel Fastag, where I haven't received my Fastag yet, could help me to know by when the Fastag would be received Or let them refund my amount. I am requesting the team to extend your valuable support.
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