Airtel — airtel post paid to prepaid conversion.

Address:

Hyderabad, Andhra Pradesh, 500079

Hi, on Friday ( I.e.,[protected] I requested to change my postpaid to prepaid. They said it will be FRC, so asked me to recharge. I gave them 495 rupees to recharge. They said it will be converted in 24 hours. But it has not converted yet. I went on Saturday to ask they said it will be done in few hours but use. Now when I am calling them they picked and said will update in Few minutes. Now there Mobile is switched off. Please tell resolve my problem.
Store address:
Airtel store, gaddianaram, dilsukhnagar, Hyderabad.