[Resolved] Airtel — airtel postpaid bill

[Resolved] Airtel — airtel postpaid bill

T tanvi kothari from Hyderabad, Telangana

This is regarding postpaid bills that are being sent to me inspite of my repeated request to disconnect number.I have already paid bill for July month-ie till the period I have used ur services.why I am being asked to pay till nov month.i am currently abroad and I am not using ur service since mid July.i'll pay if I am using your service. Why will I pay if I am not using ur service?u can check bills to see i[censored]r services have been used at all.this is just cheating.I have also sent email to ur customer service.they are not answering my question.I am just being harassed by sending mails with no answer. Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Namaste Ms. Kothari,

This is with reference to your post dated 14 November 2013.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Namaste Ms. Kothari,

This is with reference to your post dated 14 November 2013.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

jayeshchauhan0111

from Noida, Uttar Pradesh

Earlier i had a Plan of 375, in which i had 1 GB 3g data usage free.
I got a call from Airtel Customer care, that you can change your plan to 450, in which you will have 2 Gb data .

So i later verified this with Airtel Customer care and changed my plan to 450.

Now i have received a bill of 1400 in which my rental is 850.:

I.e: 375+450 + Taxes. They are fooling me saying. that u changed your plan by removing the 1 GB data that u already have in 375 to 850..

Please someone explain.. if i wanted 2 Gb data, y would i opt for 850 rental, when i can have this with 375 + 300 for extra 1 GB????

Airtel are a cheat.
They have stopped picking up my Call to 121.

Please look into this matter. As i am fed up this.

My Phone Number: [protected]

S.BALAJI Balaji

from Mancheral, Telangana

Pls send postpaid bill payment from feb-06 to feb -15