[Resolved]  Airtel — Airtel postpaid_bill_for_lost/suspended postpaid no since 2nd month

Hi my name Chitra. I was having Airtel postpaid connection. My Number: [protected] I used 1 month for this connection and Paid bill for one month without net usage of 5GB after I gave request to stop (Disconnection). I suppose to pay 1 month bill but this airtel people asking 5 month’s bills. I didn’t use [protected] 4 months. after 1 month only gave request in outlet but they said to Call 121 or Toll free no [protected]. I called and gave request but airtel people telling they didn’t get any request. They can see also I didn’t use [protected] after 1 month. Now they are asking to pay 4 months.
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Mar 8, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Jan 16, 2017
Updated by Chitraj
They are not valuing the customers as it may decrease the valuable customers. they are not taking proper action from the second month. From the 2nd month of the airtel postpaid bill to9th month they are not updated the sim as blocked from their side. After i requested they keep on asking to pay the bill.
Verified Support
Jan 16, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 16 January 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Feb 02, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 16 January 2017.
We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com
Look forward to hearing from you.
Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

My airtel no. - [protected].
I have last used it 7-9 months back. and now it's deactivated. I want to reactivate my no. as i've provided that no. in all my official documents.
My no [protected] is deactivated on 8th jan, but on 7th january i have recharged with rs.50 .and also called to some other no. then how it got deactivated.i really need that no.please reactivate my airtel number
Dear Sir/Madam,
My mobile number is [protected].
Kindly reactivate my number.

Thanking you in advance,
My Mobile Number is [protected] and its been deactivated recently and I am in Germany came for my studies and I cannot activate it here So kindly tell me the Procedure by which I can make my family to do procedur.
All my contacts are bound with the same number.So Please help me the Activation of Same number
I am having Airtel SIM from India +[protected].
I have moved to UK and I want to still use this SIM.
But this SIM has got deactivated.

Could you reactivate my above Airtel SIM ASAP.
I have already paid my Airtel prepaid mobile ([protected]) bill on 31/12/2016.
but still the system is not updated with this, and i often get information that its not yet paid. this is irritating every time i make a call.
so kindly make the update soon.

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