[Resolved] Airtel — Airtel postpaid connection false billing | |||||
Almost 1year back I've taken airtel postpaid connection which comes with various postpaid plans. I had gone for monthly around 365 rental. Around mid of jan'17 my SIM card was lost so after that there was no usage on my SIM and i[censored] can go through your system check against my sim u'll be able to find it out. And now i'm getting several calls for bill payment of rs.965. And according to them I've to pay the bill amount as the bill has already been generated even if I've not used it. Was this information helpful? | |||||
Jun 12, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 04, 2017 Airtel Customer Care's response Dear Soumita, This is with reference to your post, dated 04 May 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 09, 2017 Airtel Customer Care's response Dear Soumita, This is with reference to your post dated 4 May 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 12, 2017 Airtel Customer Care's response Dear Soumita, This is with reference to your post dated 4 May 2017. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
Add a Comment | |||||
42%
Complaints
54505
Pending
0
Resolved
21959
View all 54505 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Post your Comment