[Resolved]  Airtel — Airtel Postpaid Connection - Pathetic Service

Address:

Bangalore, Karnataka

I had applied for a Postpaid connection in my company's name - Buttercups in Indiranagar with a place called Radix Solutions. They took Rs.500 from me for the connection and also took Rs.700 and promised to give me a number ending with 22. They did not give me any receipts for either of these transactions and then just kept ignoring my calls for the past 20 days. I have been a personal customer of Airtel for the 14 years(postpaid voice connections, broadband connections, company Wifi connection). Airtel direct service and service through their franchisees has dropped horribly and become from bad to worse. I made 3-4 complaints to Airtel directly regarding this Radix Solutions but no action has been taken so far. Every time I call Airtel they take all the information from me all over again and do NOTHING about it. I want the refund and I want Airtel to take action against Radix Solutions. I demand this as one of your loyal customers for so many years. And if you can't do this then you should close down your company. And don't think I will sit quiet, I will go to the papers and make sure I publish this.