[Resolved]  Airtel — Airtel Postpaid MNP

Address:New Delhi, Delhi, 122008

Hi,

I had requested for Airtel to Airtel MNP for my postpaid number from Mumbai to Delhi circle on 5th June.Even though my Mumbai sim got disconnected on 14th June, my new sim(Delhi) has since then not been activated.It is almost a month now.No resolution has been provided so far.Few customer care people who have called have only given false information and commitment without telling the real issue.This mobile number is my primary official number and without this I am facing serious difficulties.No one from Airtel seems bothered about resolving my issue!

Please help urgently as this is unacceptable.

Upamanyu Mukherjee
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Aug 28, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Jul 04, 2017
Updated by Upamanyu Mukherjee
I have shared alternate number on multiple occasions, please don't try calling on the primary number (916***0978)as that itself is out of service!

Upamanyu Mukherjee
Verified Support
Jul 05, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 4 July 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Jul 18, 2017
Updated by Upamanyu Mukherjee
Please call on [protected] urgently!
Needs to be resolved ASAP!
Verified Support
Jul 27, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 4 July 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

Hi.. I had requested for a airtel 4g sim to swap my existing airtel sim.

I followed the procedure to swap by sending sms to 121 yesterday around 4, it has not been activated yet. It's been almost 15 hours.

Please help
The number [protected] keeps calling 100-120 times a day and speaks nothing.
Can you please get this blocked or block the number?

Regards,
Pratik Parija

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