Airtel — airtel postpaid mobile international packs

Address:Thiruvananthapuram, Kerala, 695005

My airtel postpaid mobile number: 999*868

In my resent bill summary for dec 2018 (Billing number :[protected], i noticed that 649.00rs has been added extra as - "international roaming daily limit pack [protected]@649 with ul incoming nrc". When i look at the bill details, this pack got activated on 26th nov 2018 and without my knowledge or permission. I am in united states now and could not contact airtel customer care as it is in international roaming. Could you please let me know how this pack has been activated for my number without my notice or consent.

Thanks,
Sujith
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