Airtel — airtel prepaid connection got deactivated with out any prior information.

swati_u

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

My brother was using the airtel number [protected] from many years. From last few months he did not use it and now the number is deactivated with out any prior information.When I called customer care, they said that [protected] is a free number now.My brother wants to get the number back.I contacted airtel customer care but I did not get any useful information. I posted the messages on the airtel FB page as well. I got the replies saying that I will be contacted soon but it never happened.

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Swati,

This is with reference to your post dated 17 May 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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