[Resolved]  Airtel — Airtel prepaid mobile connection - upgradation from 2g to 4g regarding

Address:

Bardhaman, West Bengal, 713216

I am an airtel subscriber with prepaid connection number [protected]. This connection was allotted to me in 2009 when i was posted at a & n islands (West bengal circle). Presently i am posted at durgapur (Wb) and had approached the local airtel outlet to upgrade my connection from 2g to 4g. Although a new sim has been provided to me, however since last 10 days i am struggling to get the sim activated. I was asked to submit my identity proof along with passport photo, which i had done. The local outlet failed to activate the sim and in last 6 days they have given me two more sim (S) suggesting some technical problem. Today again they have given me another sim and asked me to wait for another 4 hours for activation, and that also they are not sure about it. Finally asked me to register a complaint. I would like to mention here that since last 7 years i am using this number & it is very important for me in terms of my all online transactions.